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Legal Zoom Complaint Complaint - Legal Zoom - LegalZoom
Legal Zoom Complaint Complaint

Legal Zoom Complaint Complaint

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Legal Zoom - LegalZoom


Very disappointed in Legal Zoom. Went to form an LLC and chose economy package. After my payment was processed, noticed it said there in bold letters that processing would take up to 35 day (although "Gold" package would be completed within 10 days). Called a rep and was told that the information had been there on the initial choice page when I selected. Where??? I did not see it and certainly was not big enough to read clearly if it was! Was told if I wanted to pay an additional $160 they would expedite it for me. I am incredibly disappointed in Legal Zoom and wouldn't recommend that anyone form an LLC through them. Had I know that they would sit on the application for 30 days before submitting it to Albany, I would never have gone through them! The economy package cost close to $400! I expected it to be handled in a timely manner! My accountant (who is very knowledgeable) had told me most LLCs get fromed and their tax id number within a week! LegalZoom didn't seem to care that I was disatisfied and just told me the information had been on the original page and that there was nothing they could do unless I paid an additional $160!


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Comments


LZserve says: (4 years ago)
 0
I would like to extend my sincerest apology in regards to your less than great experience with LegalZoom. Please feel free to reach out to me directly at Chyna@lzserve.com.




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